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Open Your Privacy Choices With online138

online138 keeps your account data, cookie choices, device records and Malaysia payment references under one privacy policy, so you can see what we collect before you open an…

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Explore How We Use Your Data

online138 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy explains how online138 handles personal data when you create an account, verify access, use the wallet, contact support or browse the lobby from Malaysia. We collect only data needed to run your account flow, protect your login, process wallet activity and answer privacy

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requests. Where your access or account status is discussed, it depends on local law and is available where local law permits. Payment references from Touch 'n Go, GrabPay, Boost dan FPX are used to match transfers, check withdrawal requests and keep transaction records accurate. We do
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not sell your personal data. We may share required records with payment partners, fraud-prevention tools, hosting providers or lawful request channels when the request is valid and properly scoped.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Check Privacy Help Before You Share

Privacy questions should go through the support path that matches your request, because correction, deletion, access and wallet-record checks need different verification steps.

DATA CARE

Manage Your Account Data Settings

Your privacy settings are tied to how the account actually works: login checks, cookies, payment matching, support history and withdrawal verification.

Account profile data

When you open an account, we record details such as login email, phone number, username and verification status.

Payment references

Touch 'n Go, GrabPay, Boost dan FPX records may include reference numbers, transfer time, amount and status.

Cookies and devices

Cookies help remember your session, language choice and security state.

Live session records

When you enter live tables or games, we may record session time, table ID, stake record and result reference.

Retention periods

We keep account and transaction records for as long as needed for account service, security checks, tax or legal record…

Change requests

You can ask us to correct outdated profile data, provide a copy of stored account data or delete data where…

Check Your Privacy Questions Here

These answers explain how we handle common privacy requests for Malaysia accounts, including access, correction, deletion, cookies, payment records and contact paths. If your request involves legal access or account availability, the outcome depends on local law and is available where local law permits.

We collect account details, login records, device data, cookie choices, support messages and wallet references. Payment records may include Touch 'n Go, GrabPay, Boost dan FPX transaction references needed to match transfers and answer account requests.

Payment references help us match deposits, verify withdrawals, resolve wallet disputes and answer privacy questions about transaction history. We use the reference, time and provider status for account handling, not for unrelated sharing.

Yes. Send a request through email or chat and tell us which account data you want to access. We may verify your login email, phone number or recent transaction reference before sharing a copy.

Contact support with the account field that needs correction, such as phone number or email. We will confirm your identity first, then update the record if the change is allowed and the evidence matches.

You can ask us to delete data that is no longer needed for account service, security, legal record needs or disputes. Some transaction records may need to stay for required record periods before removal.

Cookies keep your session active, remember basic preferences and support security checks such as unusual-login detection. You can control many cookies through your browser, but blocking some may affect account access.

Use live chat for quick questions or email support for written requests about access, correction, deletion or payment records. Include your account email, but never share your password in any privacy request.

Open Your Privacy Choices With online138

Check Privacy Help Before You Share

Manage Your Account Data Settings

Account profile data

Payment references

Cookies and devices

Live session records

Retention periods

Change requests

Check Your Privacy Questions Here

01 What personal data does online138 collect?

02 Why do you keep payment references?

03 Can I ask for my account data?

04 How do I correct wrong profile data?

05 Can I ask you to delete data?

06 How are cookies used on the site?

07 Who can I contact about privacy concerns?

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